Refund Policy

Eligibility for Refunds
You are eligible for a refund if:

• The item is returned within 14 days of purchase.

• The product is unused, in its original packaging, and in the same condition as when you received it.

• Proof of purchase, such as a receipt or order confirmation, is provided.

Non-Refundable Items

• Gift cards

• Final sale items

• Products damaged by misuse or handling errors

How to Request a Refund
To initiate a return or refund, please contact us at:

• Email: support@millesime.com

• Subject: Refund Request + [Your Order Number]

Once your return is received and inspected, we will notify you about the approval or rejection of your refund request.

Processing Refunds
If your refund is approved:

• Refunds will be processed within 5-7 business days to your original payment method. Please note that processing times may vary depending on your bank or credit card company.

Shipping fees are non-refundable, except in cases where the item was defective or damaged upon arrival.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us with the details of your issue.

For any other questions, feel free to reach out to our customer support team.